The National Medicines Regulatory Authority (NMRA) requests the support of the public to ensure that all registered medicines are sold strictly at or below the officially approved Maximum Retail Prices (MRP).

If you observe any pharmacy, private hospital, or other outlet selling medicines at prices higher than those listed in the NMRA Maximum Retail Price List, you are kindly requested to submit a complaint using the QR code provided below or by emailing the details to complaints@nmra.gov.k
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When submitting a complaint, please include the following information where possible:

• Name and address of the pharmacy/outlet
• Date of purchase or observation
• Name of the medicine, strength, and pack size
• Price charged (attach a photo of the bill/receipt if available)
• Photo of the product pack (optional)
• Your contact details (optional, for clarification)

Your cooperation helps us safeguard patient rights and maintain fair pricing across the country.

CEO,
NMRA